Frete grátis para compras acima de R$ 199 🔥
Everything you need to know about our shipping and return policies.
All orders are shipped in plain, unmarked boxes with no indication of contents or company name. Your privacy is our priority. The return address is generic and billing appears as "ROD STORE" on statements.
Delivery in 3-5 business days
Free on orders over $50
Delivery in 1-2 business days
Order by 2 PM EST for same-day processing
Delivery in 7-14 business days
Customs fees may apply depending on destination
Orders are typically processed within 1-2 business days. You will receive a tracking number via email once your order ships.
Track your order in real-time with the tracking number sent to your email. You can also check your order status in your account.
Choose signature required delivery for added security, or opt for standard delivery to your doorstep. PO Boxes accepted for standard shipping.
Due to the intimate nature of our products, we can only accept returns of unopened, unused items in their original packaging within 30 days of purchase.
Items must be unopened and in original packaging
Return shipping costs are the responsibility of the customer
Refunds processed within 5-7 business days of receipt
Original shipping fees are non-refundable
If you receive a defective or damaged item, we will replace it at no cost to you, regardless of whether it has been opened or used.
Email support@rod.com with your order number and reason for return
We'll send you a return authorization number and instructions
Pack the item securely and ship to the address provided
Refund processed within 5-7 business days of receipt
Our customer service team is here to help with any shipping or return inquiries.
Contact SupportMáscara de Cetim
Faltam R$ 100.00
Compre
R$ 100
Vela Aromática
Faltam R$ 200.00
Compre
R$ 200
Kit Algemas + Venda
Faltam R$ 400.00
Compre
R$ 400
Vibrador Bullet
Faltam R$ 600.00
Compre
R$ 600
Lingerie Sensual
Faltam R$ 800.00
Compre
R$ 800
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